Account Admins
Give a trusted person full control of your Jamdesk account, including billing and every project. Learn how to add, accept, leave, and remove account admins.
Make a cofounder, your agency, or the person who handles invoices an account admin, and they can run billing and projects without borrowing your login. Billing stays on your account and your card.
An account admin has the same control over your account as you do, apart from a few owner-only actions. Only add people you trust.
What an account admin can do
An account admin can:
- Change, cancel, or restart your subscription, and update the card
- Create projects that you pay for
- Manage and delete any of your projects
- Add or remove other admins
Admins are automatically admins on every project you own, including projects you create later. You stay the owner of all of them.
Nobody can remove you, the owner, from your own account, and only you can transfer a project's ownership.
You get an email when an admin does something significant on your account, such as creating or deleting a project or changing your plan. Jamdesk also records every admin action in your account's audit log.
Add an account admin
The account owner and existing admins can both add admins.
Go to User Settings in the sidebar and find the Account admins card.
Enter the person's email address.
The dialog lists what they'll be able to do. Tick I trust this person with my account.
Click Send invite. They get an email, and the invite shows in the card as Invite sent.
Invites expire after 14 days. Adding the same email again re-sends the existing invite. To withdraw one, click Cancel invite next to it.
Accept an invite
If someone added you as an admin:
- Sign in to Jamdesk with the email address the invite went to.
- Verify your email if you haven't yet. The banner in User Settings can resend the verification email.
- In User Settings, click Accept on the invite banner. Click No thanks to decline.
Once you accept, the owner's projects show up in your project list.
Leave or remove an admin
To leave an account you admin, go to User Settings → Account admins, pick the account, and click Leave on your own row. You lose access to that owner's projects and billing.
To remove an admin, click the remove button on their row and confirm. The owner or any other admin can do this.
Removing an admin takes away the projects they got through the admin role, and their billing access. If you had invited them to a project directly before, that project membership stays.
You can't remove an account admin from a single project. In a project's Members list they show an Account admin chip with no remove option. Remove them under Account admins instead.
Billing for admins
Billing always stays on the owner's account and the owner's card. Admins never pay for the owner's projects.
To manage the owner's subscription, open Subscription and choose the owner's account from the switcher at the top. A notice confirms whose subscription you're changing: "Changes here apply to their account and their card." From there you can change the plan, cancel or restart it, or update the card.
The Manage subscription button opens Stripe's billing page for the owner's account. There, an admin can also change the billing email that receives invoices, so only add people you'd trust with that too.
When you create a project and you admin other accounts, Jamdesk asks Who's paying for this one? Pick the owner's account and the project belongs to them, bills to them, and uses one of their project slots.
Account admins vs. project members
| Project members | Account admins | |
|---|---|---|
| Scope | One project | Every project the owner has, now and later |
| Billing | No access | Full control of the owner's subscription and card |
| Create projects | No | Yes, billed to the owner |
| Delete projects | No | Yes |
| Added from | The project's Settings → Members | User Settings → Account admins |
If someone only needs to see builds and analytics for one project, invite them as a project member.