Ownership Transfer

Move a project to a different team member's account so they become the billing owner and primary admin. Before starting, review the prerequisites below to confirm the new owner is eligible.

Before You Transfer

The new owner must:

Be an existing team member on the project
Have a Jamdesk account in good standing
Accept the transfer within 7 days

The new owner's plan determines project limits after transfer. Make sure their plan supports the project's current configuration.

Transferring Ownership

Open project settings

Go to your project and click Settings.

Select Team

Navigate to the Team tab.

Click Transfer Ownership

Scroll down to find the transfer option.

Select new owner

Choose a team member from the dropdown.

Confirm transfer

Type the project name to confirm and click Transfer.

What Happens After Transfer

The new owner receives an email notification
Billing transfers to the new owner's account
You become an Admin on the project
All other team members retain their roles

Transfer Limitations

You cannot transfer a project if:

It has an active subscription that's past due
The new owner's plan doesn't support the project's features
No other team members exist

Canceling a Transfer

If you initiated a transfer by mistake:

Contact support immediately
Include your project ID and the situation
We can reverse pending transfers

Team Members

Manage team members

Delete Project