GitHub Issues

Fix missing repos, failed webhooks, permission errors, and branch mismatches with the Jamdesk GitHub integration.

Most GitHub integration problems trace to permissions, webhook failures, or branch mismatches.

Repository Not Appearing

If your repository doesn't show in the list:

  1. Go to GitHub → Settings → Applications → Jamdesk
  2. Verify the repository has access granted
  3. Click Configure to add more repositories

For organization repos:

  1. An org admin must approve Jamdesk
  2. Go to org settings → Third-party access
  3. Approve Jamdesk's access request

Private repos require GitHub authorization. Re-authorize Jamdesk if needed.

Builds Not Triggering

If pushes don't trigger builds:

1
Check the webhook
  1. Go to your repo on GitHub
  2. Navigate to Settings → Webhooks
  3. Find the Jamdesk webhook
  4. Check "Recent Deliveries" for errors
2
Verify the branch

Builds only trigger on your configured branch. Check Settings in Jamdesk.

3
Re-sync the connection
  1. Go to project Settings in Jamdesk
  2. Click Re-sync GitHub

Webhook Errors

404 Not Found

The webhook endpoint couldn't be reached.

Fix: Re-sync the GitHub connection in project settings.

401 Unauthorized

Authentication failed.

Fix:

  1. Go to your GitHub account settings
  2. Navigate to Applications → Authorized OAuth Apps
  3. Revoke Jamdesk
  4. Re-authorize in Jamdesk settings

500 Server Error

Temporary Jamdesk issue.

Fix: Wait a few minutes and push again, or trigger a manual rebuild.

Permission Errors

"Repository not found" during build:

  • The repository may have been deleted or renamed
  • Jamdesk may have lost access
  • Re-authorize your GitHub connection

Branch Issues

Wrong branch building

Check your configured branch in SettingsRepository.

Branch renamed or deleted

Update your branch setting to match the new branch name.

Still Having Issues?

Contact Support

Include your repository URL and error messages

Error Reference

Full error code list

Contact Support

Escalate unresolved issues