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Docs Search API

Search your Jamdesk documentation programmatically with the Docs Search API. Power support chatbots, Slack bots, custom search, and AI agents with accurate, up-to-date answers from your docs.

The Docs Search API gives you programmatic access to your documentation content via semantic search. One endpoint — POST /_api/search — takes a natural language query and returns the most relevant passages from your docs, ranked by relevance.

Use Cases

Support Chatbots

Connect Intercom Fin, Zendesk AI, or a custom chatbot to your docs so it answers questions with accurate, cited content.

Slack Bots

Build a /docs Slack command that searches your documentation and posts the top results to any channel.

Custom Search

Add a search interface to your product, dashboard, or internal tools that surfaces relevant docs in context.

AI Agents

Give AI agents like Claude or GPT a tool that retrieves up-to-date documentation, not stale training data.

Quick Start

1
Generate an API key

Go to Project Settings → API Keys in the Jamdesk dashboard. Click Generate Key, give it a name, and copy the key — it starts with jdk_ and is only shown once.

2
Make your first search request

Send a POST request to /_api/search on your docs subdomain:

curl -X POST https://your-project.jamdesk.app/_api/search \
  -H "Authorization: Bearer jdk_your_key_here" \
  -H "Content-Type: application/json" \
  -d '{"query": "How do I set up a custom domain?", "limit": 5}'
3
Use the results

The response returns an array of matching passages with relevance scores and page metadata:

{
  "query": "How do I set up a custom domain?",
  "results": [
    {
      "title": "Custom Domains",
      "section": "Step 4: Deploy",
      "slug": "deploy/custom-domains",
      "content": "To add a custom domain, go to Project Settings and enter your domain. You'll need to add a CNAME record pointing to your Jamdesk subdomain.",
      "url": "https://your-project.jamdesk.app/deploy/custom-domains",
      "score": 0.94
    }
  ],
  "total": 1,
  "durationMs": 85
}

Authentication

All requests require a Bearer token in the Authorization header.

Authorization: Bearer jdk_your_key_here

Generating API Keys

1
Open Project Settings

In the Jamdesk dashboard, navigate to your project and click Settings.

2
Go to API Keys

Select the API Keys tab.

3
Create a key

Click Generate Key, enter a descriptive name (e.g. "Intercom chatbot"), and click Create.

4
Copy the key

Copy the key immediately — it starts with jdk_ and is shown only once. Store it in your secrets manager or environment variables.

Key Management

API keys are scoped to a single project. A key for acme.jamdesk.app cannot query a different project's documentation.

RuleDetail
PrefixAll keys start with jdk_
ScopeOne key per project — cannot access other projects
RotationRevoke and regenerate anytime from Project Settings
StorageStore in environment variables or a secrets manager — never commit to source control

Revoking Keys

To revoke a key, go to Project Settings → API Keys, find the key by name, and click Revoke. Revoked keys stop working immediately. Generate a new key to replace it.

Rate Limits

Requests are rate-limited per API key.

PlanLimit
Pro60 requests / minute
EnterpriseCustom — contact support

When you exceed the limit, the API returns 429 Too Many Requests with a Retry-After header indicating how many seconds to wait.

If you need higher rate limits for a production integration, contact us to discuss Enterprise options.

Postman Collection

We publish an official Postman workspace with the full OpenAPI spec and a ready-to-fork collection so you can test requests in the Postman UI without writing any code.

Jamdesk Docs API workspace

Fork the collection and run requests in Postman. Includes a Getting Started folder and working examples.

All Jamdesk APIs

Browse every public Jamdesk API workspace and stay current as new APIs ship.

After forking the collection, you must update two collection variables before any request will work:

  • baseUrl — Set to your own Jamdesk docs site. For most customers this is https://your-project.jamdesk.app (replace your-project with your project slug). Custom-domain customers use their own host. Customers serving docs under a sub-path include the full path (e.g. https://example.com/docs).
  • apiKey — Replace the placeholder with a real key generated in Dashboard → Project Settings → API Keys.

Next Steps

Search Endpoint

Full reference with request/response schemas and interactive playground

Integration Guides

Step-by-step guides for Intercom, Zendesk, Slack bots, and custom chatbots